OUR SHIPPING POLICY

How We Do It

Shipping policy

All orders are processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges for your order will be calculated and displayed at checkout. 

We do offer free standard shipping on all orders over $50. 

Local delivery

For orders with delivery within the Omaha metro area, we do offer personal delivery for a discounted rate of $2. 

Deliveries are made during daytime hours on Saturday, Sunday, or Monday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

At this time, we are not offering In-Store Pickup.

International Shipping

At this time, we do not offer International Shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at underthemntnapothecary@gmail.com with your name and order number, and we will look into it for you.